Privacy Policy

1. Information We Collect

To provide you with the best possible gaming experience and services, we collect various types of information, both directly from you and automatically as you interact with our platform.

Personal Identification Information

• Account Information: When you register for an account, we collect your username, email address, password (hashed), and potentially your date of birth to verify age requirements.
• Profile Data: You may choose to provide additional information for your public profile, such as a display name, avatar, country, and preferred games.
• Communication Data: If you contact us for support or inquiries, we collect the content of your communications, including email address and any other information you provide.

Non-Personal Information & Usage Data

• Technical Data: This includes your IP address, browser type, operating system, device identifiers, and network connection type.
• Usage Data: We collect information about your interactions with Fynogen, such as pages visited, games played, features used, time spent on the platform, and referral sources.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze trends, administer the platform, track users' movements around the platform, and gather demographic information about our user base as a whole.

2. How We Use Your Information

The information we collect serves several crucial purposes, all aimed at delivering a superior and secure gaming environment.

Service Provision and Improvement

• Account Management: To create and manage your Fynogen account, authenticate your identity, and provide access to our services.
• Gaming Experience: To facilitate multiplayer gameplay, match you with other players, track your in-game progress, and personalize your gaming recommendations.
• Platform Functionality: To operate, maintain, and improve the functionality of our website and applications, including troubleshooting and bug fixing.
• Analytics: To understand how users interact with our platform, identify areas for improvement, and optimize content and features.

Communication and Support

• Customer Support: To respond to your inquiries, provide technical assistance, and resolve issues you may encounter.
• Service Announcements: To send you important updates regarding our services, terms, and policies.
• Marketing Communications: With your consent, we may send you promotional materials about new games, features, or special offers. You can opt-out of these communications at any time.

Safety and Security

• Fraud Prevention: To detect, prevent, and investigate fraudulent or unauthorized activities.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Enforcement of Terms: To enforce our Terms of Service and other policies, protecting the integrity of our platform and community.

Data Security Measures

We are committed to protecting your information and employ a variety of industry-standard security measures to safeguard it from unauthorized access, disclosure, alteration, or destruction.

• Encryption: We use SSL/TLS encryption for data transmission to protect your information during transit.
• Access Control: Access to personal data is restricted to authorized personnel who require it to perform their job functions.
• Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses.
• Data Minimization: We only collect and retain personal data that is necessary for the purposes outlined in this policy.
• Secure Storage: Your data is stored on secure servers with robust physical and digital security protocols.

Your User Rights

You have certain rights regarding your personal information. We are committed to facilitating the exercise of these rights.

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Correction: You can request that we correct any inaccurate or incomplete personal data we have about you.
• Right to Deletion (Right to be Forgotten): You can request the deletion of your personal data, subject to certain legal obligations we may have to retain it.
• Right to Object: You have the right to object to the processing of your personal data in certain circumstances.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the information provided in Section 7. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.